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([personal profile] scarebear May. 28th, 2005 10:20 am)
As mentioned in my daily updates the last couple of days have been hectic.

I am on an interview panel at work. This has been a really interesting process. Being on the other side of the desk is both entertaining and enlightening. We are interviewing for a helpdesk job so we have a competency based component to the interview. It has been interesting to see people deal with this stuff - particularly with 4 people watching on. The tests consist of re-assembling a PC - replacing the hard drive and installing the RAM, joining the PC to a domain and setting up a printer on the PC - this involves the use of a crossover cable which has managed to through a few so far. They then move on to a Mac on which they have to turn it on, notice that the network cable is not plugged in, set the network settings, mount a network drive, connect to the printer and then print a document from the shared drive. I then get to be a cranky customer over the phone. We then have 9 interview questions for them. This process seems to be taking about 90 minutes most of which is the competency based stuff.

The interesting thing to watch is how people who are totally competent on the PC fall to pieces when confronted with a Mac. We had one applicant who would have simply not done the Mac stuff if had let him. Amazing.

The other thing I did yesterday (Friday) was talk to an undergraduate Gender Studies class for an hour. When I walked in I had no real idea what I was going to say but managed to talk for at least half and hour and then fielded questions for the rest of that time. The hour went very quickly. :)

From: [identity profile] grey-evil-twin.livejournal.com


So glad you're doing competency interviews. They started doing that for developers here, and it works much better. I remember interviewing a developer ages ago and the poor guy was soooo nervous, his mouse hand kept twitching. I think he would have fared much better if he'd had a keyboard (unplugged) in front of him while we spoke to him.

Go the gender studies kids!

From: [identity profile] faxon.livejournal.com


It made making the final selection way easier. The successful aplicant basically selected himself. :)

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